Services & Support

We realise that you are not just buying technology; you’re making an investment in a complete solution and support is a major component of that solution. To help you maximise your investment, we offer support that doesn’t just meet your expectations, but exceeds them at every available opportunity.

Avid Assurance offers access to Avid’s experienced, dedicated support teams that provide direct access to the technical assistance and information you require. You can choose the best way to achieve fast, easy and effective problem resolution. Plus, you’ll gain peace of mind knowing that your system is operating at the most current version of software. And, we’ll proactively send you technical alerts and access to learning opportunities to enhance your knowledge and skill level with Avid products. It’s all possible with an Assurance support contract.

Richard Kelly is amongst the most experienced and qualified Avid Certified Support Representatives. Based at our support office in Wellington which is sited at WingNut Films Production Limited Portsmouth Street facility; Richard is responsible for supporting the large Avid installations at WingNut Films, Weta Digital and Park Road Post; as well as providing support to many of the international productions that visit New Zealand. Atomise also provides support to many of New Zealand’s leading television production houses.

From pre-production consultancy to phone, on site support and training
throughout New Zealand contact us to discuss your needs.